Fees and Costs
Information on every possible pricing, and a simulator.
Payment Methods
- Includes credit/debit card payments.
- 3.7% charged on top of the actual exchange rate. *Avoidable by paying in JPY.
Authorize us to take the funds
Capture money is later taken from your authorization
- Based on the real exchange rate.
- 2% discount offered for all payments. *You save ~5.5% vs paying with PayPal.
Pay pay the full amount directly
Everything is charged in Japanese Yen (JPY).
For details, see the Payment page.
Order
| Fee type | Logic | Minimum cap |
|---|---|---|
| Fixed price |
Percentage based on your tier rate. See Online Service. |
The highest of:
*Multiple quantities of the same item count as one. |
| Auctions |
Percentage based on your tier rate. See Online Service. |
¥600 per winning listing *Fees for lost auctions will be refunded. |
| Offline |
Percentage based on your tier rate. See Offline Service. |
Area fee + time charge + ticket cost. *Time charge applies when purchase takes more than 45 minutes. |
| Forwarding |
5% of the item cost. |
¥1,000 |
Fees are determined based on a percentage of the item and a minimum cap.
Purchase fee logic
Your base rate comes from your tier rate, which is based on lifetime spend and starts at 15%.
Purchase fee = max(item total × rate, minimum cap)
*Any domestic shipping cost will be considered part of the item price.
Discounts for high-value orders
| Portion of the fee base | Rate |
|---|---|
| First ¥50,000 | Your tier rate |
| ¥50,001 – ¥200,000 | 10% |
| ¥200,001 – ¥300,000 | 9% |
| ¥300,001 – ¥400,000 | 8% |
| Above ¥400,000 | 7% |
*If your tier rate is below the discounted rate, that portion is charged at your tier rate.
Examples
All calculations assume a new user at Tier 1 (Luna Basic I).
One cheap item from Mercari
Assume there is one ¥500 item in an order.
- Per order: ¥600 ★
- Per unique item: ¥200 × 1 = ¥200
- Per parcel: ¥500 × 1 = ¥500
- Tier rate: ¥500 × 15% = ¥75
Five cheap items from Mercari
Assume the items are ¥500 each. Each listing ships separately, so this is five parcels.
- Per order: ¥600
- Per unique item: ¥200 × 5 = ¥1,000
- Per parcel: ¥500 × 5 = ¥2,500 ★
- Tier rate: ¥2,500 × 15% = ¥375
Five items from Amazon
Items from Amazon are treated as one parcel.
- Per order: ¥600
- Per unique item: ¥200 × 5 = ¥1,000 ★
- Per parcel: ¥500 × 1 = ¥500
- Tier rate: ¥2,500 × 15% = ¥375
Three items from Mercari and two items from Amazon
The three Mercari listings ship separately and the two Amazon items count as one parcel, so this is four parcels.
- Per order: ¥600
- Per unique item: ¥200 × 5 = ¥1,000
- Per parcel: ¥500 × 4 = ¥2,000 ★
- Tier rate: ¥2,500 × 15% = ¥375
Five items from Mercari, bundled by the same seller
A granted bundle from the same seller is treated as one item and one parcel.
- Per order: ¥600 ★
- Per unique item: ¥200 × 1 = ¥200
- Per parcel: ¥500 × 1 = ¥500
- Tier rate: ¥2,500 × 15% = ¥375
A ¥250,000 item
Items above ¥50,000 use the high value brackets.
- Per order: ¥600
- Per unique item: ¥200 × 1 = ¥200
- Per parcel: ¥500 × 1 = ¥500
- Tier rate: (¥50,000 × 15%) + {(¥200,000 - ¥50,000) × 10%} + {(¥250,000 - ¥200,000) × 9%} = ¥27,000 ★
Offline order at a Shinjuku pop up
Assume ¥10,000 of items bought in person. Ticket cost or a time charge may apply on top.
- Tier rate: ¥10,000 × 15% = ¥1,500
- Area fee: ¥6,000 ★
Forwarding a ¥30,000 parcel
Forwarding charges a percentage of the declared value with a minimum.
- Forwarding rate: ¥30,000 × 5% = ¥1,500 ★
- Minimum: ¥1,000
Storage
¥150 per day, charged only after your free storage period ends.
*charged per final parcel to be shipped out.
Service fees
| Service | Description | Price |
|---|---|---|
| Packing |
Repacking or consolidating items. |
¥500 per parcel |
| Special packing |
Vacuum packing, special packing. |
¥1,000 |
| Customs declaration |
Entrusting us with your customs declaration. *Also charged if you declared it yourself but we believe there is an issue. |
¥50 per unique item *minimum ¥500 |
| Airsoft compliance |
Modifying airsoft to pass customs. (US only) |
¥2,000 per gun |
| Documentation support |
Paperwork we can file online on your behalf. *Covers food (US only), eyewear (US only), and animal products. This list is not exhaustive. |
¥3,000 |
| Significant modification |
Making a significant modification to your item. *Examples: disassembling instruments or lighters, washing soil from plants. This list is not exhaustive. |
¥2,000 per item |
| Plants quarantine |
Obtaining a phytosanitary certificate. |
¥2,000 per plant *minimum ¥20,000 |
| Disposal |
Disposing of large items. *Rounded up to the next kg. |
¥1,000 + ¥150/kg *Free if disposal costs us nothing. |
| Photo service |
Request a photo of your item. |
Free *¥500 per request if it takes effort. |
Shipping
The prices shown include our handling fees.
Available shipping methods are as follows:
- Japan Post: EMS, Air Packet, Postal Parcel (Airmail), Postal Parcel (Surface Mail)
- FedEx: International Priority, International Priority Express, International First, International Economy, International Connect Plus
For details, see the Shipping page.
Import duties and taxes
Your country may charge import duties and taxes on arrival.
These can be prepaid at checkout when available.
See the Import prepayment page for details, or estimate them in the simulator below.
Cost Simulator
How to use
Each step from 1 to 4 can be simulated independently.
- Put the item link and price.
-
Check the service fees that will apply.
In most cases the packing and customs declaration fees apply.
Packing is applied when the item is consolidated or repacked.
Customs declaration is applied when the declaration is left to Lunarcat or the declaration is done incorrectly. - Choose the destination and an estimate for the parcel.
- Provide the customs declaration data to estimate the import duties and taxes.
How accurate is it?
The simulator is 100% accurate as long as the right values are provided.
Add one row per item or auction listing. Multiple quantities of the same item count as one.
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Add the HS code and declared value of each item. Pick a popular category to fill in the code, or enter your own.
Results
| Method | Est. transit | Price |
|---|
*Add dimensions and a destination postal code for Fedex rates.